Safety 360

Marsden Services Safety 360 Program: This Marsden Enterprise (Marsden or Enterprise) Environmental, Health and Safety (EHS) policy forms the basis of and serves as our commitment to a culture of continuous improvement.

Environmental, Health and Safety (EHS) Policy Introduction

This Marsden Enterprise (Marsden or Enterprise) Environmental, Health and Safety (EHS) policy forms the basis of and serves as our commitment to a culture of continuous improvement. The scope of this policy encompasses all Marsden employees. Management is responsible for establishing and implementing this policy.

Marsden’s purpose is to bring building maintenance services to our clients and create healthy, clean and safe environments that significantly improve their work environments. Excellence in this area is a non-negotiable, core enterprise value. Therefore, our people are our most important resource and ensuring their health and safety – as well as that of our clients and visitors – in the buildings we service is our first responsibility.

We will focus our EHS efforts in the following areas.


We are committed to actively seeking the participation of all our employees in our EHS efforts by encouraging their involvement in recognizing and rewarding safe behaviors and identifying and eliminating unsafe behaviors and conditions.

To accomplish this mission, our associates shall be trained from the date of hire and throughout their tenure that they are obligated to:

  • Work safely
  • Identify, correct if able, and report unsafe acts and unsafe conditions
  • Accept personal responsibility for their safety as well as the safety of others

Personal Responsibility and Accountability

Through our safety culture we set the expectation that every employee takes personal responsibility for their own safety as well as the safety of their coworkers and visitors in the buildings we service. We hope to instill personal accountability, so each employee thinks about safety and incorporates it into all aspects of his or her life. Our ultimate goal for our Safety 360 Program is zero incidents and zero injuries (Work Safe Live Safe).


Our executive and management teams will lead the way by establishing accountability to ensure continuous, measurable improvements and a proactive approach to incident prevention.

In support of this policy, Marsden is committed to high EHS performance standards. Our success will be judged in achieving the following objectives:

  • Ensure compliance with applicable EHS laws in all states and communities that we serve.
  • Actively seek and act upon meaningful opportunities to reduce risk and improve our EHS performance.
  • Use environmentally preferable products whenever possible.
  • Select suppliers with consideration of their ability to provide safe and environmentally-preferable products, when feasible.
  • Educate, train and motivate Marsden associates to work and live in a safe, environmentally-responsible manner.
  • Foster openness and discussion on EHS matters with our stakeholders (both internal and external) including communicating risk, performance and progress.

Suppliers, Service Providers and Clients

We will partner with our suppliers, service providers and clients to promote the safe, compliant and sustainable use of our services.

This policy is supported by our Enterprise EHS Framework and is considered the individual and collective responsibility of all employees.

Safety 360 Program Elements Diagram

Marsden Services - Safety 360 Program Elements Diagram

Safety Champions Program

Element Description

Safety Champions are responsible for helping employees develop safe work habits, and they function as an indirect extension of the Corporate EHS Department. All managers are expected to attain Safety Champion status; however, all levels of employee are encouraged to become Safety Champions.

The Corporate EHS Department will develop a Safety Champion training program to provide interested employees with educational resources. These resources will be intended to help them be an integral part of the Enterprise achieving its overarching EHS objectives. Duties of a Safety Champion include but are not limited to:

  • Setting a positive example for other employees by working safely and wearing the required personal protective equipment, obeying safety rules and regulations, encouraging safe work practices, and immediately correcting known hazards and coaching unsafe behaviors
  • Ensuring employees have and are wearing appropriate PPE at all times
  • Maintaining positive relations with other employees and constantly seeks their feedback to improve the Safety 360 culture
  • Conducting safety briefings and facilitating discussions about how to develop and maintain a safe work environment
  • Encouraging participation in the Enterprise’s safety recognition and award program
  • Conducting safety audits
  • Assisting with incident investigations and helping implement corrective actions to prevent future injuries and incidents

Safety Champion Training Program Course List

The Corporate EHS Department will provide training materials to support the development of the Safety Champions program. Additionally, the Corporate EHS Department will provide guidance and instruction to managers such that they are able to support this program and develop Safety Champions independent of Corporate EHS oversight.

Safety Champion candidates must complete the following courses:

  • Basic and Task-Specific Safety Training for new employees
  • Effective Use of the Injury Prevention Handbook
  • What to Do When an Injury Occurs
  • How to Conduct an Effective Safety Briefing
  • How to Lead a 5-Minute Warm-Up
  • Developing Your Safety Coaching Skills
  • How to Complete a Safety Audit
  • How to Use a Job Safety Analysis for Training

Participating employees may be recognized and rewarded through the Enterprise’s EHS Reward and Recognition Program (see Section 8.1) for ideas that are implemented.

Safety 360 EHS Framework

Download a copy of the Safety 360 EHS Framework: Safety 360 EHS Framework (PDF 331 KB)