When I joined Marsden Building Maintenance in 1979 I was happy to be pushing a broom and mopping floors. Now, 37 years later I am thrilled to be working with the very best people. Our 10,000 employees operate in the lower 48 – proudly serving small schools to iconic skyscrapers – and everything in between. How can we serve you?
— Guy Mingo, CEO, Marsden Services
Guy Mingo, CEO, Marsden Services
As CEO of one of America’s largest privately-held building maintenance and security firms, Guy Mingo is recognized by his peers as a leading voice in the industry. Guy was hired in 1978 by the legendary Skip Marsden and quickly rose through the ranks. Over the next decade, he learned every facet of the business and eventually was promoted to President and COO. In 2002 Guy was elevated to CEO. Under his leadership the firm has exploded in growth, now operating in 47 states with 11,000 dedicated employees. In 2011 Guy was elected to the Twin Cities Business Hall of Fame. Guy is a Certified Building Service Executive (CBSE).
Giving back has been a cornerstone of Guy’s commitment to his broader community. It is clearly demonstrated in his current and past commitments to the Regions Hospital Foundation Board, the Make-A-Wish Foundation, Goodwill Easter Seals, Hope Academy, and the Alzheimer’s Center for Aging and Memory fundraising campaign. Under Guy’s leadership, Marsden has contributed 10% of pre-tax profits to charitable organizations.
Guy and his wife Patsy reside in Blaine, MN.
Sita Morantz, President and CAO, Marsden Services
Over the past 15 years Sita Morantz has emerged as a critical member of Marsden’s C-Suite. As the President and Chief Administrative Officer she is responsible for the day-to-day operations of our $350 million enterprises. From human resources to legal, to technology and communication, Sita is recognized as an innovative and tireless advocate for our 10,000 employees.
In addition to her duties at Marsden, Sita is the President and Chief Operating Officer of our franchise operation, National Maintenance Contractors.
Sita earned a degree in Music and studied at the esteemed Dick Grove School of Music. She shares this passion with her husband Andy Morantz, a successful audio producer.
Mark L. Thompson, Chief Financial Officer, Marsden Services
Mr. Thompson has over 30 years of experience in commercial and consumer industries, specializing in financial management, strategic business planning, and financial systems technology and implementation. Mr. Thompson’s professional career includes working as a public accounting auditor before holding a variety of financial and management positions. Most recently, Mr. Thompson was the CFO of a marketing group and then the CFO of an information services company. His wealth of experience across industries enables him to bring unique insights on information analytics and solutions; improving structures; developing key processes and workflows; advancing financial strategies; and developing metrics to monitor progress toward financial and non-financial objectives.
Mr. Thompson is recognized for his ability to build high performance teams, deliver results, integrate innovative technologies, and create collaborative business partnerships. He has a BA in Accounting and Organizational Communications from Concordia College and an MBA from the University of Minnesota. Mr. Thompson currently serves on the leadership board for the Concordia College School of Business.
Richard Catchman, Chief Sales Officer, Marsden Services
Richard Catchman is an industry-recognized sales management professional. Currently, in his capacity as the Chief Sales Officer for Marsden Services, he oversees a sales staff of 45 professionals operating throughout the United States. He has played a critical role in Marsden’s rapid and sustained growth over the past ten years, helping the firm grow well over $100MM during that time.
Rick began his career in the building services industry with Dover Corporation. He was an integral part of the organization as their Director of Administration for more than a decade. During his tenure, Rick supported the Dover sales team by closing the’ hard to sell’ projects and negotiating the terms of all contracts.
Seeing an opportunity within the medical industry he formed PracticeWare© a highly successful software company that answered the complex needs of medical practice management within the healthcare industry. Rick returned to the building services sector in 2004 with OneSource, where he ran the Midwest regional sales operations.
Rick’s was invited to Marsden in 2006. Rick brought strong leadership skills that have helped Marsden elevate its sales team to the top of the industry by implementing innovative training systems, creating a sales culture of collaboration and accountability, implementing a Consultive Selling Solution, and most importantly continuing our corporate culture of integrity, service delivery, and outstanding value
Rick is a proud graduate of the University of Texas and resides with his wife in suburban St. Paul, MN.
Damon Fraser, Chief Compliance Officer & General Counsel, Marsden Services
In the past six years, Marsden’s remarkable growth would not have been possible without the leadership of our SVP of Administration & General Counsel Damon Fraser. His stellar legal career has spanned several industries, where he cultivated important relationships and honed his skills as an outstanding attorney and business partner.
Today Damon oversees all legal matters a number of administrative functions related to our 23 operating companies, including compliance, workers compensation, safety, benefits, employment and labor, and problem resolution. Since 2010 he has successfully managed over 18 acquisitions.
Damon graduated from the University of Minnesota and earned his law degree at the Mitchell Hamline School of Law. He is a tireless advocate for charter schools and served on the board of Nova Classical Academy and an advisor to NEO (Minnesota authorizer). He resides in Minneapolis, MN with his wife and children.
Tom Kruse, Chief Engagement Officer and President of Mergers and Acquisitions, Marsden Services
It’s very rare to see many people stay in an industry for their entire professional lives. One exception is Marsden’s Senior Vice President Tom Kruse.
Tom Kruse literally grew up in the commercial cleaning world, working side by side with his father on a cleaning route when he was in grade school. He officially entered the workforce in 1984 as a cleaner at Scioto Services in Columbus, OH. Over the next 15 years, Tom took on management and administrative roles and earned his degree at Ohio State University. His passion for the business culminated with his purchase of Scioto Services in 1999.
Tom’s first deal was selling his firm to Marsden Holding, LLC in 2005. His operational acumen and successful divestiture uniquely qualified him to lead Marsden’s mergers and acquisitions effort. Since 2005 Tom has brought over 30 companies to the Marsden family.
His extensive involvement in the business community includes many charitable causes, a Business Leader of the Year recognition, and his recent ascension to the Board President of the Building Service Contractors Association International.
Guy Mingo, Marsden’s CEO, recognizes Tom’s impressive career and leadership qualities. “We’re extremely proud of Tom’s career accomplishments, which have led him to the industry’s highest professional achievement – the presidency of the BSCAI. Our founder Skip Marsden was an original member of the organization. To see one of our colleagues continue our leadership legacy is very rewarding for all of us at Marsden.”
Tom is a Certified Building Service Executive©. He lives in Scottsdale, Arizona with his wife and children.
Read Tom’s interview in the BSCAI Executive Insights forum here.
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Peter Cain, Chief Operating Officer, Marsden Services
Peter is the Chief Operating Officer for Marsden West. He oversees Marsden’s operations throughout the Pacific Northwest, Pacific Southwest, and Rocky Mountain Region.
Peter has over 30 years of experience in the facility services industry and has been in leadership roles for the past 20 years. He has held positions in both operations and sales and his multidepartment experience has given him a wide range of knowledge. His areas of expertise include multi-unit P&L analysis and expense control; sales leadership; recruiting, hiring, training, motivating, and retaining employees; change management; expansion and new market development; concept branding and marketing; franchise development and relations; contract negotiations; and national account management.
Peter is a Certified Building Service Executive and a Registered Building Service Manager through Building Service Contractors Association International. He is also a Certified Franchise Executive through the International Franchise Association and a Certified Hospital Environmental Service Professional through the American Hospital Association.
Steve Klein, Chief Operating Officer, Marsden Services
Throughout this career Steve Klein has been guided by one overarching mantra: Manage the details and desired outcomes happen.
From his early days in banking and finance, to managing the day-to-day routines of an armored car business, Steve certainly has a command of details. His team knows that the small things matter – which is why Marsden is the clear leader in the markets they serve. Steve is responsible for 14 operating companies among Marsden Central and Marsden West.
Under his leadership Marsden has entered several new markets, started a stadium division, and won several industry awards.
Steve is a proud graduate of the University of Indiana. He and his wife reside in Hudson, WI and enjoy traveling and spending time with their grandkids.
Chip Niswonger, Chief Operating Officer, Marsden Services
Upon graduating from Ohio State University Chip Niswonger joined Scioto Services and never looked back. Starting as an account manager in 1990 Chip has seen every part of the facility services industry, up close, every day, for over 25 years. Today Chip is the President of Marsden Northeast and overseas 3500 employees who clean over 88,000,000 square feet everyday throughout the northeast.
His appreciates the hard work done by his loyal employees because he has done it. He’s not only worked every job, but has worked for virtually every type of client – from major automotive to college campuses, and from healthcare to distribution centers.
Chip’s commitment to the Columbus area is evidenced by his volunteer participation with Buckeye Ranch, The Marysville Chamber Economic Development Committee, and the YMCA. Chip and his family reside in Columbus and are ardent Buckeye fans.